Privacy Policy
At Impact Energy Solutions (IES), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data, ensuring compliance with the Protection of Personal Information Act (POPI) of South Africa, as well as relevant guidelines for LinkedIn and Facebook advertising and lead generation. By using our services or providing your personal information, you agree to the practices described in this policy.
Information We Collect:
We may collect the following types of personal information:
- Contact Information: Name, email address, postal address, phone number, and other contact details.
- Marketing Preferences: Your communication preferences and subscription information, including consent to receive marketing materials.
- User Data: Information about your interactions with our website, products, and services.
- LinkedIn and Facebook Information: If you interact with our advertising or lead generation campaigns on LinkedIn or Facebook, we may collect information as permitted by their platforms.
How We Use Your Information:
We use your personal information for the following purposes:
- To provide and improve our services, respond to inquiries, and fulfil your requests.
- To deliver marketing materials, promotions, and updates related to our products and services, provided you have given your consent.
- To optimise and customise our advertising and lead generation campaigns on LinkedIn and Facebook.
- To comply with legal obligations and enforce our Terms and Conditions.
Sharing of Information:
We may share your personal information with:
- Third-party service providers, including MailChimp, to facilitate our marketing efforts and manage our mailing lists. Such service providers are bound by confidentiality agreements and are not allowed to use your data for any purpose other than providing services to us.
- Advertising platforms like LinkedIn and Facebook for marketing and lead generation purposes.
MailChimp and Unsubscribing:
We use MailChimp to manage our email marketing lists and campaigns. By subscribing to our mailing list, you acknowledge that your information will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms of Use. You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link provided at the bottom of each email.
LinkedIn and Facebook Advertising:
Our advertising and lead generation campaigns on LinkedIn and Facebook adhere to their respective advertising policies and guidelines. By interacting with our campaigns on these platforms, you agree to the collection and use of your information in accordance with their policies.
Data Security:
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage system is entirely secure, and we cannot guarantee absolute security.
Data Retention:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal information.
- Withdraw consent to receive marketing materials.
- Request the deletion of your personal information, subject to legal requirements.
Changes to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.
Acknowledgement:
This website is operated by Impact Energy Solutions, a South African operational company. By using this website, engaging with our services or providing your personal information, you acknowledge that you have read and understood the privacy policy, and you agree to be bound by its terms and conditions.
Contact Us:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at info@impactenergy.africa